This Privacy Policy explains how Jackets by NYC collects, uses, maintains, protects, and discloses information collected from users (“User,” “you,” or “your”) of the Jackets by NYC website (“Site”), including our products, services, online ordering systems, and any third-party login or payment services made available through the Site.

By using the Site, you acknowledge that you have read and understood this Privacy Policy.

Personal Identification Information

We may collect personal identification information from Users in various ways, including when Users:

• Visit or browse our Site.

• Create or register for an account.

• Log in using email or supported third-party services such as Google or Facebook.

• Place an order or request a quotation.

• Submit a contact or inquiry form.

• Request information about our products or services.

• Subscribe to our newsletter or marketing communications.

• Communicate with our customer support team.

• Participate in surveys, promotions, or other activities available through the Site.

Depending on the service or transaction, we may collect information such as your name, email address, telephone number, billing address, shipping address, company or organization name, order details, design specifications, measurements, and payment-related information.

If you choose to log in using a third-party account, such as Google or Facebook, we may receive limited information from that provider, such as your name and email address, in accordance with the permissions you grant and the provider’s applicable terms and privacy policies.

Users may browse certain areas of our Site anonymously. We collect personal identification information only when Users voluntarily provide it to us or when it is otherwise lawfully collected in connection with their use of our services.

You may choose not to provide certain personal information. However, doing so may prevent you from accessing certain features, placing orders, requesting quotations, or receiving particular services.

Non-Personal Identification Information

We may collect non-personal identification information whenever Users interact with our Site.

This information may include:

• Browser type and version.

• Device type.

• Operating system.

• Internet service provider.

• IP address.

• General geographic location.

• Pages visited.

• Referring and exit pages.

• Date and time of visits.

• Website usage and interaction information.

• Other technical information used to improve website performance and security.

This information generally does not directly identify an individual and may be used in an aggregated or statistical manner.

Web Browser Cookies

Jackets by NYC may use cookies, pixels, tags, analytics technologies, and similar tracking technologies to improve the User experience and understand how visitors interact with our Site.

Cookies may be used to:

• Remember preferences and settings.

• Keep users signed in where applicable.

• Maintain shopping cart or order information.

• Understand website traffic and usage.

• Improve website performance.

• Provide relevant advertising and marketing.

• Detect fraud and protect website security.

Users may configure their web browser to refuse cookies or notify them when cookies are being used. However, disabling cookies may cause certain features of the Site to function incorrectly or become unavailable.

Where required by applicable law, we may request consent before using certain non-essential cookies or tracking technologies.

How We Use Collected Information

Jackets by NYC may collect and use Users’ personal information for legitimate business and service purposes, including:

To Process Orders

We use information provided by customers to process custom jacket orders, manufacture products according to submitted specifications, arrange payment, communicate about orders, and coordinate shipping or delivery.

To Provide Customer Service

We may use your information to respond to questions, inquiries, quotation requests, complaints, support requests, and other communications.

To Personalize User Experience

We may use information to better understand how customers interact with our Site and to provide more relevant content, products, services, and recommendations.

To Improve Our Website

We may use customer feedback, analytics, and usage information to improve our website, products, services, functionality, design, and overall customer experience.

To Process Payments

Payment information may be processed through third-party payment processors. We may not directly store complete payment card information when payment processing is handled by an external payment provider.

Third-party payment providers may process your information according to their own privacy policies and terms.

To Fulfill Orders

We may share necessary information with manufacturers, production partners, shipping companies, logistics providers, payment processors, technology providers, and other service providers when required to complete your order or provide requested services.

To Send Emails and Marketing Communications

We may use your email address to send order confirmations, invoices, production updates, shipping information, customer service responses, and other communications relating to your transaction.

Where permitted by law and where you have provided the appropriate consent, we may also send newsletters, promotions, product updates, special offers, and other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

To Protect Our Website

We may use information to detect fraud, prevent abuse, protect our systems, investigate suspicious activity, enforce our policies, and maintain the security of our Site and services.

To Comply With Legal Requirements

We may collect, use, retain, or disclose information where reasonably necessary to comply with applicable laws, regulations, legal processes, governmental requests, court orders, or other legal obligations.

Third-Party Logins

If you choose to log in or create an account using a third-party service such as Google or Facebook, that provider may share certain information with us based on the permissions you grant.

The information may include basic account information such as your name and email address.

Your use of third-party login services is also subject to the applicable privacy policy and terms of the third-party provider.

You may revoke access through your third-party account settings. Revoking access may prevent future information from being shared with Jackets by NYC, but it does not automatically delete information that we have already lawfully collected.

Third-Party Services

Our Site may use third-party services for payment processing, website analytics, advertising, email communication, social media, authentication, hosting, shipping, security, and other business functions.

These third parties may receive or process certain information necessary to provide their services.

Jackets by NYC does not control the privacy practices of third-party websites and services. We encourage Users to review the privacy policies of third-party services before providing them with personal information.

Data Deletion Requests

Users may request deletion of personal information collected by Jackets by NYC, subject to applicable legal, accounting, contractual, security, fraud-prevention, and other legitimate retention requirements.

To request deletion of your personal information, please contact us using the contact information provided below.

When submitting a request, please provide sufficient information for us to identify your account or transaction and verify your identity.

After verification, we will review your request and delete or anonymize eligible personal information from our active systems where legally required or reasonably appropriate.

Certain information may need to be retained where required by law or where necessary for legitimate business purposes, such as resolving disputes, preventing fraud, maintaining financial records, enforcing agreements, or complying with legal obligations.

If some information cannot be deleted, we will retain it only for the period and purpose permitted or required by applicable law.

How We Protect Your Information

Jackets by NYC takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Where appropriate, we may use SSL/TLS encryption, access controls, secure hosting, authentication mechanisms, monitoring, and other security measures to protect information transmitted through our Site.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal or regulatory obligations.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

Children’s Privacy

Our Site and services are not intentionally directed toward children under the age of 13.

We do not knowingly collect personal identification information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information from our systems, subject to applicable legal requirements.

International Users

Jackets by NYC may work with customers, manufacturers, service providers, payment processors, shipping companies, and technology providers located in different countries.

As a result, personal information may be processed or transferred across international borders where necessary to provide our products and services.

By using our Site or purchasing our products, you acknowledge that your information may be processed in countries other than the country in which you reside, subject to applicable privacy and data-protection laws.

Changes to This Privacy Policy

Jackets by NYC reserves the right to update or modify this Privacy Policy from time to time.

When changes are made, we may update the “Last Updated” date displayed at the bottom of this page and, where appropriate, provide additional notice through our Site or by email.

We encourage Users to review this Privacy Policy periodically to remain informed about how we collect, use, protect, and disclose personal information.

Your continued use of the Site after changes to this Privacy Policy are published may constitute acceptance of the updated policy to the extent permitted by applicable law.

Your Acceptance of This Privacy Policy

By using the Jackets by NYC Site, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Site and its services.

Your continued use of the Site following the publication of changes to this Privacy Policy constitutes your acknowledgment of the updated policy, subject to applicable law.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of certain personal information.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

• Request information about how your personal information is processed.

• Exercise other rights available under applicable privacy laws.

To exercise any applicable privacy rights, please contact us using the information below.

We may need to verify your identity before processing certain requests.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, your personal information, or your dealings with Jackets by NYC, please contact us through the contact information provided on our website.

Website: Jackets by NYC
Email: info@jacketsbynyc.com

Last Updated: August 21, 2026